Charcoal Bundle

• Contact the Nero Pakistan support team within 24 hours of delivery.
• Share your order number, issue details, and clear photos or videos of the product and packaging.
• Our team will review your request and confirm whether it is eligible for an exchange.
• Once approved, you will receive complete instructions for returning the product.
• The returned product will be inspected after it is received.
• The exchange process may take approximately 15 working days after approval and is subject to product availability.
• To request an exchange, contact us at:

Phone:0321 1330048        Email:info@nero.pk